Privacy Policy

🔐 Privacy Policy

Effective Date: 18/07/25

At Portrait Nest, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from www.portraitnest.com.

By using our website, you agree to the terms of this policy.

📦 1. What Information We Collect

When you visit our site, place an order, or contact us, we may collect the following information:

  • Your name
  • Email address
  • Shipping and billing address
  • Phone number (optional)
  • Uploaded photos for custom artwork
  • Payment details (securely processed by 2Checkout / Payoneer)
  • IP address, browser type, device info
  • Site activity (pages visited, time spent, etc.)

🛒 2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your custom portrait orders
  • Send order confirmations, updates, and shipping notifications
  • Communicate with you about your order or revisions
  • Improve our website experience and product offerings
  • Prevent fraud or misuse of our platform
  • Comply with legal or tax obligations

🤝 3. Sharing Your Information

We only share your information with trusted third-party partners who help us run our business:

  • Printify – to fulfill and ship your product
  • 2Checkout (Verifone) – to securely process payments
  • Payoneer – to receive international payouts
  • Google Analytics – to track website performance

We do not sell or rent your personal information to anyone.

📁 4. How We Store and Protect Your Data

Your information is stored securely with encryption and SSL technology.

Access to customer data is restricted to authorized personnel only.

Payment data is not stored on our servers — it is handled by secure third-party gateways.

👶 5. Children’s Privacy

PortraitNest does not knowingly collect personal data from children under 13 years old. If you believe your child has provided personal data, please contact us and we’ll remove it immediately.

🌍 6. Your Data Rights (GDPR & Global Compliance)

If you reside in the EU, USA, or any other jurisdiction with data protection laws, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • File a complaint with your local authority

To exercise your rights, email us at hello@portraitnest.com.

🧾 7. Cookies and Tracking

We use cookies to:

  • Remember your preferences and shopping cart
  • Analyze website traffic and performance
  • Deliver relevant content and offers

You can disable cookies via your browser settings, but this may affect your experience on our site.

🔄 8. Changes to This Policy

We may update this policy occasionally to reflect changes in laws or our practices. Changes will be posted on this page with an updated “Effective Date.”

📩 Contact Us

For questions, data access requests, or privacy concerns, reach out to:

📧 hello@portraitnest.com
🌐 www.portraitnest.com

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